Mind Your Language
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In this blog I’m going to talk about language and how it can be used to resolve problems rather than cause them. It’s a subject which is often dressed up in psychobabble by pop psychologists and business gurus, so forgive … Read More
Posted on 05/12/11
The Secret to Platform Success
Lots and lots and lots of talk about what will be the key differentiator which will separate the winners from the losers. There are only so many things a platform can offer. Most of them offer too many things already … Read More
Posted on 01/12/11
Axa Elevate Conference 2011
Something new happened at last week’s Axa Elevate Conference. New for the people at Axa anyway, and it points to a new way of working which seems to be spreading throughout the manufacturing side of financial services fast. I call … Read More
Posted on 30/11/11
What’s a brand and who’s got one
I set off a good discussion on Twitter recently by asking “Do small businesses really have a ‘brand’ or are we all kidding ourselves? Do we really have a backstory with personalities?”. The question got the response I expected, as … Read More
Posted on 03/11/11
Confusing the Ends with the Means
There is a real danger at the moment that we are confusing the ends with the means. Most discussion is very much focussed on the means – RDR, qualifications etc and very little on what we are actually trying to … Read More
Posted on 02/11/11
Collaboration is the name of the game for Social media
While tweeting at work (don’t tell the boss) it occurred to me that the way we communicate has fundamentally changed (I am a bit slow on the up take) – gone are the geographical restrictions, gone is the anonymity; here … Read More
Posted on 02/11/11
Storm clouds gathering – is the cloud right for you?
I have been thinking recently about cloud services (sad I know). There are countless articles and blogs about the cloud, what it is, why you would want it – so I won’t cover any of that here. It is a … Read More
Posted on 18/10/11
Privacy for Sale
When I think about most new services, not just financial services, there seems to be an unspoken trade off which nobody wants to acknowledge or talk about. And because we don’t discuss it, we implicitly accept it, and future business … Read More
Posted on 17/10/11
IFP Conference 2011
My attendance at this year’s IFP conference was my first. threesixty has been a regular exhibitor at the event over the years, however, my own team have never trusted me with the responsibility of manning a stand. This year I … Read More
Posted on 12/10/11
Phrases I Hate: Work Life Balance
I’ve always disliked the phrase ‘work-life balance’. Whenever I hear anyone use I immediately look for the nearest exit. It has always been an instinctive reaction, borne, I assumed, from a hatred of trite phrases and pointlessly evasive corporate-speak. Staring … Read More
Posted on 05/10/11