Apple obsession
The current obsession with Apple has now gone too far. It’s difficult to get through the day without a spurious link between financial services and Apple or Steve Jobs.It’s typically product manufacturers who are most guilty and for whom the … Read More
Evolution and Frankenstein’s Monster
Evolution is probably the most mis-used word in financial services right now. Possibly in Britain. Maybe the world. Evolution is not intended. You can’t decide to evolve. Evolution happens where environmental change benefits those organisms capable of adapting and thriving … Read More
Postmodern website
Soon we will launch our new website, I’ve been working on it this week, and wanted to give you an idea of what I want to achieve. I want to build a postmodern website. It will be too clever to … Read More
Picking Your Moment
Anyone who’s built and run a business for any length of time might recognise this. When you start out, you do everything. Marketing, selling, accounts, the actual work your being paid for of course. Everything. Then you take on more … Read More
Mind Your Language
In this blog I’m going to talk about language and how it can be used to resolve problems rather than cause them. It’s a subject which is often dressed up in psychobabble by pop psychologists and business gurus, so forgive … Read More
The Secret to Platform Success
Lots and lots and lots of talk about what will be the key differentiator which will separate the winners from the losers. There are only so many things a platform can offer. Most of them offer too many things already … Read More
Axa Elevate Conference 2011
Something new happened at last week’s Axa Elevate Conference. New for the people at Axa anyway, and it points to a new way of working which seems to be spreading throughout the manufacturing side of financial services fast. I call … Read More
What’s a brand and who’s got one
I set off a good discussion on Twitter recently by asking “Do small businesses really have a ‘brand’ or are we all kidding ourselves? Do we really have a backstory with personalities?”. The question got the response I expected, as … Read More
Confusing the Ends with the Means
There is a real danger at the moment that we are confusing the ends with the means. Most discussion is very much focussed on the means – RDR, qualifications etc and very little on what we are actually trying to … Read More
Collaboration is the name of the game for Social media
While tweeting at work (don’t tell the boss) it occurred to me that the way we communicate has fundamentally changed (I am a bit slow on the up take) – gone are the geographical restrictions, gone is the anonymity; here … Read More