Apple obsession

The current obsession with Apple has now gone too far. It’s difficult to get through the day without a spurious link between financial services and Apple or Steve Jobs.It’s typically product manufacturers who are most guilty and for whom the … Read More

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Posted on 25/01/12

Evolution and Frankenstein’s Monster

Evolution is probably the most mis-used word in financial services right now. Possibly in Britain. Maybe the world. Evolution is not intended. You can’t decide to evolve. Evolution happens where environmental change benefits those organisms capable of adapting and thriving … Read More

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Posted on 23/01/12

Postmodern website

Soon we will launch our new website, I’ve been working on it this week, and wanted to give you an idea of what I want to achieve. I want to build a postmodern website. It will be too clever to … Read More

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Posted on 20/01/12

Picking Your Moment

Anyone who’s built and run a business for any length of time might recognise this. When you start out, you do everything. Marketing, selling, accounts, the actual work your being paid for of course. Everything. Then you take on more … Read More

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Posted on 17/01/12

Mind Your Language

In this blog I’m going to talk about language and how it can be used to resolve problems rather than cause them. It’s a subject which is often dressed up in psychobabble by pop psychologists and business gurus, so forgive … Read More

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Posted on 05/12/11

The Secret to Platform Success

Lots and lots and lots of talk about what will be the key differentiator which will separate the winners from the losers. There are only so many things a platform can offer. Most of them offer too many things already … Read More

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Posted on 01/12/11

Axa Elevate Conference 2011

Something new happened at last week’s Axa Elevate Conference. New for the people at Axa anyway, and it points to a new way of working which seems to be spreading throughout the manufacturing side of financial services fast. I call … Read More

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Posted on 30/11/11

What’s a brand and who’s got one

I set off a good discussion on Twitter recently by asking “Do small businesses really have a ‘brand’ or are we all kidding ourselves? Do we really have a backstory with personalities?”. The question got the response I expected, as … Read More

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Posted on 03/11/11

Confusing the Ends with the Means

There is a real danger at the moment that we are confusing the ends with the means. Most discussion is very much focussed on the means – RDR, qualifications etc and very little on what we are actually trying to … Read More

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Posted on 02/11/11

Collaboration is the name of the game for Social media

While tweeting at work (don’t tell the boss) it occurred to me that the way we communicate has fundamentally changed (I am a bit slow on the up take) – gone are the geographical restrictions, gone is the anonymity; here … Read More

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Posted on 02/11/11