Category Archives: The Future
Things Fall Apart
Things Fall Apart. Achebe’s novel explores the social and pyschological impact of change on a society and an individual. It can be read in many ways. The change, in the novel, is to a traditional African village infiltrated by western … Read More
Transparency a Poor Proxy
Calls for greater transparency are ten a penny these days, and on the face of it hard to argue with. Who wouldn’t want greater transparency? Whilst I think it will help, I’m not convinced that it is really more than … Read More
Evolution and Frankenstein’s Monster
Evolution is probably the most mis-used word in financial services right now. Possibly in Britain. Maybe the world. Evolution is not intended. You can’t decide to evolve. Evolution happens where environmental change benefits those organisms capable of adapting and thriving … Read More
The Secret to Platform Success
Lots and lots and lots of talk about what will be the key differentiator which will separate the winners from the losers. There are only so many things a platform can offer. Most of them offer too many things already … Read More
Axa Elevate Conference 2011
Something new happened at last week’s Axa Elevate Conference. New for the people at Axa anyway, and it points to a new way of working which seems to be spreading throughout the manufacturing side of financial services fast. I call … Read More
Confusing the Ends with the Means
There is a real danger at the moment that we are confusing the ends with the means. Most discussion is very much focussed on the means – RDR, qualifications etc and very little on what we are actually trying to … Read More
Collaboration is the name of the game for Social media
While tweeting at work (don’t tell the boss) it occurred to me that the way we communicate has fundamentally changed (I am a bit slow on the up take) – gone are the geographical restrictions, gone is the anonymity; here … Read More
Privacy for Sale
When I think about most new services, not just financial services, there seems to be an unspoken trade off which nobody wants to acknowledge or talk about. And because we don’t discuss it, we implicitly accept it, and future business … Read More
RDR: A Meaningless Title
I remember sitting in a well known bank branch, bored and listening to someone else’s conversation with a bank adviser some time in 2002. The trite answer of the adviser stuck in my mind as she asked for identity documentation … Read More