‘People Don’t Buy Stuff, They Buy Meaning’ IFP Manchester – 18th April

I’ll be speaking at the IFP Manchester meeting on 18th April with a presentation entitled ‘People don’t buy stuff, they buy meaning’. It’s my attempt to answer the eternal question of the small business owner – “Why can’t everyone be as … Read More

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Posted on 04/04/13

Bruce Willis and Leaving Digital Assets Behind

I’ve been talking today about the inability to leave certain digital assets in a will. Electronic books were the starting point, as I had originally assumed that the main issue was an inability to move one account e.g. books on … Read More

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Posted on 15/11/12

Adviser Charging, Client Agreements and that FSA letter: Part 2

The amount of mis-information seems to increasing not decreasing on this subject. Following the FSA’s letter to providers, on which I commented last week, there have been plenty of platforms and providers offering advice to advisers on what they need … Read More

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Posted on 02/11/12

Adviser Charging and that FSA letter

This week the regulator issued a Dear Compliance Officer letter to platforms and providers regarding the provision of Adviser Charging facilities. The thrust of FSA’s letter is very clear. We expect all platforms and providers to introduce processes to check … Read More

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Posted on 25/10/12

Books with long tails

Been reading about the publishing industry lately, and how radically it’s changed. If you wanted your book published previously you had to go through a publishing house. Publishers came in all sizes, big ones, medium ones and smaller niche, specialist … Read More

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Posted on 13/06/12

Lord of the Blogs

You know how some people go nuts when they’re in a car? There’s something about the protective casing of a vehicle which gives a diminutive, balding, middle aged business man the confidence to scream abuse and make gestures of violence … Read More

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Posted on 28/05/12

Two Business Models: Godfather II and Superman III

I spend a fair bit of time explaining how our business works. It isn’t very complicated. It’s different from others and for that reason people assume it’s sophisticated. I thought I would summarise how most businesses in financial services work. … Read More

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Posted on 12/05/12

I forgot to be omnipotent

I made my daughter cry on the weekend as I forgot to be omnipotent. On Saturday we went bowling, just her and I, while her mum was away in London. Aside from the bowling we played on a few slot … Read More

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Posted on 03/05/12

Jargon: why it’s our fault

There is an overwhelming consensus that financial services is full of jargon and that that’s a very bad thing. I haven’t found a single view to the contrary. So why it is still so rampant? Because of us. Most people … Read More

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Posted on 19/03/12

threesixty’s new look

  Last year I decided we needed to invest some time and money into marketing to enhance the way we communicate to the outside world. I spent the last six months of 2011 making a lot of changes and improvements … Read More

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Posted on 10/03/12